In the operation manual there is a trouble-shooting guide that can help you resolve your doubts. You can also review the technical process descriptions on the process manuals. If you can’t find a solution for your problem, please contact us:
Service Phone: +86-371-6033 5296
24 hours phone: +86-158 3835 8793
The model of your printer;
Your printer warranty code;
The details of your problem and in which conditions it happens;
Create files about the customer to serve you better.
Pay attention to the customer’s demands to try to satisfy them.
Suitable and efficient service.
Friendly, patient and professional service attitude.
24 hours hotline
Full day scheduled service visits during warranty period.
After warranty period we offer original parts and tailored services.
Free remote diagnosis service.